Your pack shipment

All orders places for Office products before 5pm and in stock will be  dispatched same day for business account customers. Customers who prefer to pay by Card/Bank Transfer will have goods dispatched after receipt of payment.  For shipments we use DPD, DHL, UTI and UPS depending on the size and type of delivery. Goods can also be collected at our office in Rathnew by prior arrangement, Monday to Friday. 

We offer free delivery on all Stationery items  over value of €60.  Low value items and Heavy I.T.  products may have a transport fee applied. Transport fees vary according to total weight of the shipment.  All items are boxed and packaged well , with  special care taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Shipment & Returns

We pride ourselves on excellent customer service and aim to offer an unrivalled shopping experience for everyone. We understand that occasionally we all make purchases that we aren’t 100% happy with, which is why we like to make life as easy as possible and offer a full refund when you return any unused items in a resalable condition and in their original packaging within 10 days. Speedy returns: We endeavour to process your return within 72 hours of receipt. Depending on your bank/card issuer please be aware it can take between 3-5 days for the money to appear in your bank account, and for PayPal refunds within 1 to 3 working days. We will refund our original delivery charge if a complete order is returned within the first 7 days after the invoice date. If the order is returned to us after 7 days from the original invoice date then unfortunately we will not be able to refund the original delivery charge. If any product you purchase is damaged or faulty upon receipt, we may offer an exchange or refund as appropriate, in accordance with your legal rights .

All Returns are issues with a RMA  number ( Return Material Authorization) please contact the office or email rma@wos.ie for approval.